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Claims, Beneficiaries & What Happens When Someone Dies

Whether you're planning ahead or handling things for a loved one right now, this section covers what actually happens after a death — from the first practical steps to filing a claim and getting the payout to beneficiaries.

Illustration of an envelope with a heart and a checklist, representing claims and beneficiaries
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Guide

What to Do When a Loved One Dies: A Step-by-Step Guide

The practical steps to take in the days after a death, in the order they usually come up.

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Claims

How to File a Final Expense Insurance Claim

What documents you need and how the claims process works from start to finish.

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Payout

How Long Does It Take for Beneficiaries to Get Paid?

Typical payout timelines, and what can speed up or slow down a claim.

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More guides — including how to name beneficiaries and what to do about a denied claim — are coming soon.

Where to go next

For questions about how payouts are taxed or your rights as a policyholder, see regulations & legal FAQs, or go back to the basics of final expense insurance.